Welcome to B.C. Rich Australia
Payment Policy
We accept VISA, MasterCard and Paypal. Just select option at checkout as you are placing your order.
All goods will be shipped when full payment is received and cleared.
Privacy Policy
Your privacy is very important to us and so is your trust. All orders and information entered through our website are made through a secure server and none of your information will be shared with third parties.
During the order process we will collect your contact details and demographic information for purposes of our internal record keeping. This information is required to complete the order process and ensure we can provide you with the highest level of customer service. By completing the order process you agree to be contacted by B.C. Rich Australia from time to time with promotional offers and product information.
Product Availability
We endeavour to ensure accuracy of stock listed on our website. In the case that an ordered item is not available or for any reason we are unable to fulfil your order, we will notify you as soon as possible to discuss an alternative, place a back-order or issue a full refund.
Pre-Orders
From time to time special products will be offered on a pre-order basis. Full payment is required in advance to secure your pre-order. Whilst we will provide estimates as to expected arrival and delivery times for pre-ordered items, we cannot take responsibility for production or shipping delays beyond our control.
Website T&C’s
By visiting our website you acknowledge the following terms and conditions of use;
- The contents of this site are intended for your general information and we reserve the right to make changes at any time without notice.
- While we make every effort to ensure the accuracy of the information provided on this website, there may at times be errors, inaccuracies or omissions. Information on our website is provided in good faith and any inadvertent errors will be corrected when discovered.
- To provide you with enhanced product information and for your convenience, this website may include links to other websites. B.C. Rich Australia take no responsibility for the content found on a linked website.
- B.C. Rich Australia take no responsibility for ensuring the suitability of any product listed on our site to meet individual requirements.
- If you have issues using this website, your web browser might be outdated. We recommend using a recent version of Microsoft Internet Explorer, Mozilla Firefox, or Safari.
Customer Service
For further information on any of the products you see featured on our website, other B.C. Rich products and special orders or information on your purchase, please use the contact form on our website or call 08 9358 6665 during normal business hours.
